Privacy Policy
How Amy Technology collects, uses, shares and protects your personal data when you visit our website or work with us.
Amy Technology (“Amy Technology”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect through our website and in the course of our business, why we collect it, how we use and protect it, and the rights you have in relation to it.
This policy is designed to comply with applicable data protection laws in the jurisdictions where we operate, including the Personal Data Protection Law of the Kingdom of Saudi Arabia (PDPL) and its Implementing Regulations, and the Egyptian Personal Data Protection Law No. 151 of 2020, as well as recognized international data protection principles.
1. Who we are
Amy Technology is a digital transformation company providing ERP implementation, accounting, governance, risk, compliance, internal audit, hosting, integration and artificial intelligence services, with offices in the Kingdom of Saudi Arabia and the Arab Republic of Egypt. For the purposes of applicable data protection laws, Amy Technology is the controller of the personal data described in this policy.
You can contact us about privacy matters at info@amytech.net, by phone at +966 58 314 0470 (Saudi Arabia) or +20 155 471 5710 (Egypt).
2. Personal data we collect
2.1 Data you provide to us
- Contact and enquiry data: name, job title, company name, email address, mobile number, country or city, and the content of your message when you submit our contact or demo request forms, email us, call us or message us on WhatsApp.
- Business relationship data: information about your organization, contacts, contracts, invoices and communications when you become a client, partner or supplier.
- Recruitment data: CVs and related information if you apply for a position with us.
2.2 Data collected automatically
- Technical data: IP address, browser type and version, device type, operating system, referring pages, and pages visited on our website, together with date and time stamps.
- Cookies and similar technologies: as described in Section 8 below.
2.3 Data processed on behalf of clients
When we implement, host or support systems for our clients, we may process personal data contained in those systems (for example employee, customer or supplier records). In these cases we act as a processor on behalf of our client, who is the controller, and we process such data only under our client’s documented instructions and our contractual obligations, including confidentiality and security commitments. This Privacy Policy does not govern that processing; the client’s own privacy notice applies.
3. How and why we use your personal data
| Purpose | Examples | Legal basis |
|---|---|---|
| Responding to enquiries | Replying to contact forms, arranging demos, preparing proposals | Your consent and our legitimate interest in responding to requests |
| Providing our services | Delivering projects, support, hosting and invoicing | Performance of a contract |
| Managing our business | Client records, accounting, audit and quality management | Legal obligations and legitimate interests |
| Marketing communications | Sending insights, event invitations and service updates | Your consent, which you can withdraw at any time |
| Website operation and security | Maintaining, securing and improving our website | Legitimate interests |
| Legal compliance | Tax, regulatory and law-enforcement requests | Legal obligations |
We do not sell your personal data, and we do not use it for automated decision-making that produces legal or similarly significant effects on you.
4. How we share your personal data
We share personal data only where necessary and with appropriate safeguards, with:
- Our group offices in Saudi Arabia and Egypt, to serve you efficiently.
- Service providers acting on our behalf, such as cloud hosting, email, communication and IT security providers, bound by confidentiality and data protection obligations.
- Professional advisers such as auditors, lawyers and accountants.
- Authorities where required by law, regulation or a valid legal request.
- A successor entity in the event of a merger, acquisition or restructuring, subject to equivalent protections.
5. International transfers
Because we operate in both Saudi Arabia and Egypt and use reputable technology providers, your personal data may be transferred to or accessed from countries other than the one in which it was collected. We carry out such transfers only in accordance with applicable law, including the conditions and safeguards required under the Saudi PDPL and the Egyptian Personal Data Protection Law, such as adequacy, contractual safeguards or other legally recognized mechanisms.
6. How we protect your personal data
We operate an information security management system certified to ISO/IEC 27001. Our measures include access controls based on the principle of least privilege, encryption in transit, secure hosting environments, logging and monitoring, regular backups, staff confidentiality obligations and security awareness training, and supplier security assessments. While no method of transmission or storage is completely secure, we continuously review and improve our safeguards.
7. How long we keep your personal data
We keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting and reporting requirements. Enquiry data that does not lead to a business relationship is generally deleted or anonymized within 24 months of our last interaction, unless you ask us to delete it sooner. Client and contract records are retained for the periods required by applicable commercial and tax laws.
8. Cookies
Our website uses cookies and similar technologies that are strictly necessary for it to function, such as session and security cookies, and to remember your preferences. Our website may also load fonts and images from third-party content delivery services, which may receive technical data such as your IP address. If we introduce analytics or marketing cookies, we will request your consent where required. You can control cookies through your browser settings; disabling necessary cookies may affect how the website works.
9. Your rights
Subject to applicable law, you have the right to:
- Be informed about how your personal data is collected and used.
- Access the personal data we hold about you and obtain a copy.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data when it is no longer needed or was processed unlawfully.
- Withdraw your consent at any time, without affecting processing carried out before withdrawal.
- Object to or restrict certain processing, including direct marketing.
- Lodge a complaint with the competent data protection authority, such as the Saudi Data and Artificial Intelligence Authority (SDAIA) or the Egyptian Personal Data Protection Center.
To exercise your rights, contact us at info@amytech.net. We may need to verify your identity before responding, and we will respond within the timeframes required by applicable law.
10. Children’s privacy
Our website and services are intended for businesses and professionals. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
11. Third-party links
Our website may contain links to third-party websites, such as social media or partner sites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Last updated” date. Where changes are significant, we will take reasonable steps to notify you.
13. Contact us
If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal data, please contact us:
- Email: info@amytech.net
- Saudi Arabia office: +966 58 314 0470
- Egypt office: +20 155 471 5710