Industries · Tourism & Hospitality

Hospitality operations that delight guests and protect margins

For hotels, resorts, restaurants and travel companies: integrate front office and POS with procurement, inventory, food cost, payroll and finance, so every outlet and every booking shows its true profitability.

Hotels · Restaurants · Travel agencies
The challenge

Hidden costs behind great guest experiences

Food & beverage cost

Recipes, wastage and portion control not tracked, eroding outlet margins.

Disconnected systems

PMS, POS and booking platforms that never reconcile with accounting.

Seasonal workforce

Shifts, service charges and seasonal staff payroll handled manually.

Agent and supplier balances

Travel agents, tour operators and suppliers with commissions and advances hard to track.

Stores leakage

Central store issues to outlets without par levels or variance control.

Multi-currency revenue

Bookings in different currencies with exchange differences handled at month end.

Our solution

Back office excellence for hospitality

  • Integration with PMS, restaurant POS and booking channels
  • Recipe costing, menu engineering and food cost reports
  • Central purchasing, par levels and outlet requisitions
  • Agent contracts, commissions and supplier settlements
  • Shift scheduling, service charge distribution and payroll
  • Outlet and department P&L following USALI-style reporting
  • Multi-currency accounting and exchange revaluation
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Food cost by outlet
Control & compliance

Controls for hospitality businesses

Void & discount control

POS voids and complimentary items approved and monitored.

Night audit

Daily revenue reconciliation between operations and finance.

Stores control

Variance between theoretical and actual consumption flagged.

Cash handling

Cashier shifts, deposits and differences fully traceable.

FAQs

Hospitality questions

Do we need to replace our hotel PMS or restaurant POS?

Usually not. We integrate your existing PMS and POS with ERPNext so revenue, payments and consumption flow automatically into finance and inventory.

Can we calculate food cost per dish?

Yes. Recipes with ingredient quantities and prices give you theoretical cost per dish, compared with actual consumption from stores.

Can travel agencies manage bookings and commissions?

Yes. Bookings, supplier costs, agent commissions and customer receipts can be tracked per file or trip, with profitability per booking.